Leroy Merlin- Business Analyst

Lisbon

English, Business Analysis, Compliance

Leroy Merlin is recruiting a Business Analyst
 
About the company: Leroy Merlin presents solutions to improve their customers' habitat by providing DIY, construction, decor and garden products and services. They generate human, environmental and economic value in every action linked to their main purpose: contribute to a more sustainable Habitat.
In Portugal since 2003, they are already more than 5.800 employees and have more than 50 stores!
 
What you'll do:
  • Identifying the needs and pain points of the internal client, responding to requests with tailored solutions and mitigation actions;
  • Assessing user satisfaction with digital products;
  • Ensuring the relationship between the business and the technical component, addressing internal client doubts regarding the selection of digital products and managing their implementation;
  • Defining, in partnership with the business, the roadmap for digital products;
  • Identifying business needs and maintaining the implementation/evolution backlog;
  • Developing and monitoring the budget for products;
  • Being responsible for the effective support of digital products;
  • Developing procedures for different support levels and overseeing their implementation;
  • Ensuring the availability of required documentation (commercial and confidentiality contracts);
  • Ensuring the provision of manuals for digital products and other training materials;
  • Recording all technical documentation, including jobs, flows, and backups;
  • Ensuring the correct implementation of defined architectures and appropriate design standards for projects;
  • Mastering the integration tools and modules used at Leroy Merlin Portugal and ADEO;
  • Identifying and proposing advantageous improvements for solutions, supported by relevant data;
  • Ensuring compliance with rules regarding Data, Architecture, and Security.
 
Requirements:
  • Bachelor's degree in Information Management, Information Technology, or similar;
  • Experience of at least 5 years in similar roles;
  • Experience using OPENBRAVO software (Preferred);
  • Experience with POS retail systems;
  • Knowledge of SAF-T (Preferred);
  • Interpersonal relationships and teamwork;
  • Fluency in English.
    Good knowledge of Spanish (preferred).
 
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